Use of the website
This website is owned and operated by Top Grocer Dubai LLC ("Top Grocer”, “we," "us" or "our").
By accessing this website and/or placing an order or requesting a delivery you agree to be bound by the Terms and Conditions set out below. If you do not agree to be bound by these Terms and Conditions you may not use or access this website.
References to this website in these terms and conditions apply to this website however you access it, including accessing this website through our applications or a version of this website optimised for use on mobile devices. Whenever you access this website through a mobile application or mobile-optimized version of this website, the section of these Terms and Conditions also applies.
Any questions regarding these Terms and Conditions or subsequent issues should be directed to:
Attn: Top Grocer General Trading LLC
Legal Department
Al Reem Tower - 805 - Deira - Dubai
Dubai, UAE
Telephone: +971 4 331 3362
VAT number:100516797600003
Identity of supplier
Unless stated to the contrary on this website, the products and services supplied in accordance with any contract made through this website are supplied by Top Grocer General Trading LLC.
Any reference in these Terms and Conditions to "Top Grocer" is a reference to Top Grocer General Trading LLC (registered in the United Arab Emirates with company and trade license number 1039126) or, as applicable, any other members of its corporate group of companies.
General
Access to this website is granted strictly in accordance with these Terms and Conditions. These Terms and Conditions apply also to all orders/delivery requests placed by you through this website or in branch.
Please read these Terms and Conditions carefully and print and keep a copy of them for your reference.
We may change our Terms and Conditions at any time, so please do not assume that the same terms will apply to future orders/delivery requests. We reserve the right to:
● Modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website; or
● Change, add or remove portions of the Terms and Conditions from time to time.
You will be deemed to have accepted such changes if you continue to use this website (or any part of it) or you continue to place orders / delivery requests after any such changes.
It is your responsibility to check regularly to determine whether the Terms and Conditions have been changed. If you do not agree to any change of the Terms and Conditions, then you must immediately stop using this website.
All text, graphics, user interfaces, photographs, logos, and computer code (collectively “Materials”), including but not limited to the design, structure, selection, coordination, expression, and arrangement of such Materials, contained on the website is owned, controlled or licensed by or to Top Grocer, and is protected by copyright, patent and trademark laws, and various other intellectual property rights and competition laws.
Except as expressly provided in these Terms and Conditions, no part of the website and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way without Top Grocer’ express prior written consent.
You may use information on products and
services purposely made available by Top Grocer, provided that you will (i) not
remove any proprietary notice, (ii) use such information only for your
personal, non-commercial informational purpose, and (iii) make no modifications
to any such information.
Top Grocer strives to maintain an accurate and up-to-date website, but does not
guarantee the accuracy or reliability of any information or content on the
site. If you find any content offensive, defamatory, racist, harmful, unlawful,
inaccurate, illegal, or deceptive, please inform Top Grocer. Top Grocer
excludes liability for any claims, losses, demands, or damages related to the
website or the materials, including direct, indirect, incidental, or
consequential losses. Consumers have statutory rights unaffected by these Terms
and Conditions.
Customers must register for services and agree to provide true, accurate, current, and complete personal information. They must not impersonate others, use the website for unlawful purposes, deep-link without prior authorization, or use unauthorized devices or processes. They must not interfere with the website's proper functioning or impose unreasonable or disproportionately large burdens on the website's infrastructure.
Accounts, passwords, and security are the
responsibility of the customer. They must maintain confidentiality of their
information and notify Top Grocer of any unauthorized use or security breaches.
Top Grocer cannot and will not be held liable for any damages resulting from
their actions or omissions.
YOUR RIGHTS
In addition, you have certain rights regarding your personal information, subject to local law. These include the following rights to:
rectify the information we hold about you;
erase your personal information;
restrict our use of your personal information;
object to our use of your personal information;
withdraw any consents you have provided for our use of your personal information;
If you are concerned that any of the information we hold about you is incorrect, or out of date, please write to the address above to report your concerns and we will take appropriate steps to amend our records.
PRIVACY CONCERNS
If you have any concerns about our compliance with applicable privacy laws or this Privacy Policy please contact the Privacy Office, Corporate Compliance Office, Majid Al Futtaim Management Services, via our Privacy Webform and selecting request type ‘Contact Privacy Office’. We will endeavour to respond to your concerns as soon as possible
NOTIFICATION OF CHANGES TO THIS PRIVACY POLICY
We update this Privacy Policy when needed and place updates on our platforms. If we are going to use your personal information in a manner different from that stated at the time of collection, we will notify you. All changes will become effective when posted unless indicated otherwise. Please review this Privacy Policy periodically for changes.
